What is the biggest thing you learned in 2020?
The need to adapt quickly to a dramatically changing environment.
What do you feel are the two most important benefits or areas that need to be a top priority in 2021?
Healthcare, mental health awareness, and assistance.
Can you share a story on an area of your healthcare program or employee benefits where you were able to create significant savings or stop costs from rising?
Helping all our clients significantly reduce health costs by negotiating more economically attractive PBM arrangements and implementing targeted referenced-based reimbursement healthcare options.
If you could automatically receive a 10-20% reduction in costs in three areas/programs, what would your dream list be?
Healthcare costs, disability and leave of absence costs, HRIS costs.
What is the most innovative program you will focus on in 2021 and/or 2022?
Targeted referenced based reimbursement health plan options.
How are you re-imagining corporate culture & well-being?
What virtual care solutions did you roll out during the pandemic? How valuable were they and why?
Lockton already had telehealth available through the UHC medical plan, Grand Rounds for a second medical opinion, and Vitality as our wellness portal. These programs have remained in place through the pandemic. Lockton also added access to Accolade for symptom tracking and COVID 19 support. UHC partners with Amwell, Teledoc, and Doctor on Demand. The consumer has a choice as to which service they would like to utilize. Lockton’s strategic transformational efforts to stabilize and optimize technology enabled us to move to a virtual environment within days. Our Associates continue to successfully support our clients across the globe. The traditional client support that had been deployed through in-person meetings was shifted to virtual applications; our Associates enjoyed access to their benefits, team members, and clients without limitation. As previously mentioned, Associate benefits surrounding telemedicine for both physical and mental health are readily available. In addition, Lockton provided significant internal training and discussion sessions surrounding flexibility and resilience to support Associates.
If you look at our 3 Moonshots - Costs, Culture, and Care; In one sentence, tell us what would be something positive for us to take from 2020 and bring into this new year?
Independence changes everything. In 2020 Lockton pivoted to develop meaningful support to its clients and the business community while quickly adjusting our internal work systems to support our clients.
What are your top priorities for employee health and well-being in 2022?
What are the most innovative programs that you will focus on in 2022 and 2023?
Looking at our three moonshots surrounding costs, culture, and care, which do you align with the most? What are you doing in this area?
If you could automatically receive a 25% reduction in costs in three areas/programs, what would your dream list be?
Is there an area where you were able to either create savings or stop costs from rising?
Are you doing anything to reimagine corporate culture and wellbeing?
If there were two physical solutions that could be turned into virtual or remote care instead, what would those be?
If you look at our 3 Moonshots - Costs, Culture, and Care; In one sentence, tell us what would be something positive for us to take from 2020 and bring into this new year?
Independence changes everything. In 2020 Lockton pivoted to develop meaningful support to its clients and the business community while quickly adjusting our internal work systems to support our clients.
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